Modified on Wed, 3 Apr at 9:07 AM

How does the system offline alarm work?

Answer: 


The system offline alarm continuously checks every 5 minutes whether the installation is publishing data to EnergyCloud and triggers if the installation has not published data for 1 hour. If the installation goes back online, an email is sent within a few minutes notifying that the installation has gone back online.


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If you need to get in contact with Ferroamp's Technical Support or if you have any questions about the system, you can do so by creating a ticket here.


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