How do I know if the battery is connected to the EnergyHub?

*NOTE: The information below is directed towards installers. Only trained electricians are allowed to install Ferroamp’s products.  

Answer: 

There are two ways to see if the battery is connected to the EnergyHub.

1) The first way is onsite in the EnergyHub's display.

1. Hold your finger on the EnergyHub's display for 5 seconds until you get to the service menue.

2. Swipe in either direction until you get the "ESO status" view and check if the ESOs have been found.

3. You can also hold your finger on each ESO to see battery voltage and other values.

2) The second way is when the EnergyHub is connected to the EnergyCloud.

1. In the Dasboard you can see if a battery is showing below "Battery State-of-Charge (SOC)".

2. You can also click on "System settings" and the "System topology" to see if the ESOs for the battery have been found. 

This is where we recommend that you check if the battery is working by charging and discharging the battery. This is done in Default mode.

We constantly want to improve the content in the Knowledge Database and would appreciate it if you give feedback on our articles. Does all the information exist, is there anything that needs to be clarified or is there any information that is missing that would help installing or using the Ferroamp system in general? You can give us feedback by choosing if the article was helpful or not in the options below. 

If you need to get in contact with Ferroamp's Technical Support or if you have any questions about the system, you can do so by creating a ticket here.