*NOTE: The information below is directed towards installers. Only trained electricians are allowed to install Ferroamp’s products.
Answer:
No, we always recommend shutting down the EnergyHub system during the installation of new hardware such as batteries or additional solar strings. There are exceptions when it's okay if you can guarantee that the part you're working on is completely voltage-free and doesn't pose any risks.
However, the EnergyHub system still needs to be restarted once the battery is installed. This is because the EnergyHub inverter itself needs to search for the battery in the DC network and establish communication for power transmission and control to work.
We constantly want to improve the content in the Knowledge Database and would appreciate it if you give feedback on our articles. Does all the information exist, is there anything that needs to be clarified or is there any information that is missing that would help installing or using the Ferroamp system in general? You can give us feedback by choosing if the article was helpful or not in the options below.
If you need to get in contact with Ferroamp's Technical Support or if you have any questions about the system, you can do so by creating a ticket here.
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