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When your system displays the banner "Your system is currently in maintenance mode" it means that the system is scheduled for an update, currently being updated, or has recently been updated. While awaiting verification, EnergyCloud (the portal) will show the status as maintenance mode.

It is recommended to keep the system powered on and connected to the internet until the banner has been automatically removed. If the status remains unchanged after three business days, it is recommended that you contact your installer if you are the system owner, or Ferroamp directly if you are an installer.

We constantly want to improve the content in the Knowledge Database and would appreciate it if you give feedback on our articles. Does all the information exist, is there anything that needs to be clarified or is there any information that is missing that would help installing or using the EnergyHub system in general? You can give us feedback by choosing if the article was helpful or not in the options below. 

If you need to get in contact with Ferroamp's Technical Support or if you have any questions about the system, you can do so by creating a ticket here.